Yandell provided outstanding service during a stressful situation when my sump pump failed and water started seeping into the basement. He arrived in less than an hour from the time I placed the service call, which was incredibly appreciated. From the moment he arrived, he was professional, polite, and easy to work with.



He took the time to clearly explain what he was doing, walked me through the issue, and answered all of my questions without making me feel rushed. He also provided a fair estimate with multiple repair options, which helped me make an informed decision without feeling pressured.

It’s rare to find a technician who is both highly knowledgeable and genuinely customer-focused. Yandell turned a stressful emergency into a smooth experience, and I would absolutely recommend him to anyone needing service.

- Cory Bloom

Gabriel and Charlie were absolutely incredible from start to finish. What we expected to be a quick job turned into something more involved, but they handled it with patience, professionalism, and such a positive attitude the entire time.

They’re not only highly knowledgeable and skilled, but also genuinely kind, funny, and easy to talk to—which made the whole experience so much less stressful. They took the time to explain everything, made sure the job was done right, and went above and beyond to help us out.

After some not-so-great experiences with plumbers in the past, it’s such a relief to have finally found people we can trust. Gabriel and Charlie are officially our go-to from here on out. We’re incredibly grateful and seriously impressed—couldn’t recommend them more!

- KRZ

Fantastic customer service. They were to my house within a couple hours and back the next day for the repair. It ended up being a lot more work than I thought it would but they explained that to do it correctly and up to code what was needed. The guy who came took 5 hours to complete the job all by himself, didn’t rush through it and was so polite and explained everything. I was very impressed with the finished job. Will definitely use them again if I need a plumber! Also had financing which was a nice option.

- Emily Woolf

Very happy with Mr.Rooter service. I work swing shifts so they're availability is great. A few times now they've worked into the late evening resolving the issue that night. Every issue is found and remedied efficiently. I won't call anyone else.

- Heather Blickley

We had a Sunday emergency and Gabriel and Charley came out-same day and had everything fixed and cleaned up in about an hour. They were very friendly and knowledgeable, explaining each step and explaining potential causes of the issue. We will absolutely be calling again, when needed.

- Lindsey Wagar

What can I say, Yanny from Mr. Rooter came out for an emergency service today and got the job done. I appreciate him and their service because the issue had me stressing but in less than an hour it was done, explained and informed on what to do for this winter. I Am Pleased

- Tamara Gooch